Aotearoa Refugee and Migrant Support Services (ARMSS) provides culturally appropriate support to refugee, migrant, and diverse ethnic communities across Wellington, working to ensure equity in process for equality in outcomes.

Volunteers help ARMSS connect with clients in one of three ways: supporting structured client assessments, providing culturally appropriate one-on-one support, or helping build community connections through outreach and events. You'll work alongside ARMSS Programme Coordinators and Managers, with your specific role matched to your skills, interests and availability.

What you'll bring

• Strong interpersonal and communication skills
• Cultural sensitivity and an understanding of working with people from diverse backgrounds
• Empathy, patience, and respect
• Ability to maintain appropriate professional boundaries and confidentiality
• Ability to follow guidance and organisational processes
• Basic computer literacy
• Reliability and willingness to work as part of a team

You might be a great fit if you are:

• Empathetic, respectful, and culturally aware
• Patient, organised, and approachable
• Non-judgmental and inclusive
• Interested in supporting refugee, migrant, and ethnic communities
• Comfortable working with people from different cultural and linguistic backgrounds
• Keen to develop practical experience in community, social support, or culturally responsive services

People from diverse cultural and linguistic backgrounds are warmly encouraged to apply.

Days, Hours: Flexible - matched to the volunteer and the area of support.

Training: Orientation, relevant training and ongoing support will be provided by ARMSS Programme Coordinators and Managers.